Performance Management

We resolve operating system gaps

Resolve Delivery Crisis from Supplier to Client

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Project Challenge

  1. Maintain deliveries of injected panels (Tier 2) to the manufacturer’s line (Tier 1) to avoid stopping the OEM’s assembly line.
  2. Supplier Tier 2 in Curitiba and Supplier Tier 1 in Gravataí.

Strategy Applied

  1. Created a buffer of parts sufficient to support at least a 1-shift stoppage of the injector.
  2. Piece-by-piece production monitoring and selection.
  3. Implemented special logistics for part shipment.
  4. Created a Multidisciplinary War Group to identify the fault beside the injector using the 5 Whys and reaching the root cause of the problem/fault in the part.

Implemented Results

  1. Fault identified in the injector.
  2. Identified TPM failure in the injector, added point in maintenance inspections and extended to other injectors. > Supplier’s learning to react in emergency situations with more efficiency and assertiveness.
  3. Opened a partnership between client and supplier that did not exist before.